QLD, Caboolture Pool & Fitness - Caboolture 4510
Great career paths and development with an entrepreneurial organisation
Free facility access
Opportunity to make a real difference to our community
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions
The Company
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 150 locations across Australia and New Zealand.
We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to
The Site
Belgravia Leisure are proud to be the management company for the Caboolture Pool & Fitness which the Moreton Bay Regional Council recently awarded a $5.4 million tender to refurbish the centre. The works are due to be completed by early 2019.
The centre consists of many facilities including a 50 mt outdoor pool and a 25mt indoor pool, tennis courts, beach volleyball, modern, state of the art gymnasium, cafe, an enclosed children's play area and childcare centre.
The Role
Our Customer Service Officers Are The Heart Of Our Business Providing Important Services Such As Reception, Merchandising And Sales To Our Members, Casual Users And Potential New Members In Accordance With Our Established Operational Routines And Procedures. The Primary Responsibility Of Our Customer Service Officers Is To Deliver First Class Services To Our Customers Ensuring It's In Line Our Mission, Vision And Values. Key Areas Of Responsibility Include
* Provide excellent customer service to all customers, both in person and over the telephone
* Apply sound cash handling principals and use of Point of Sale (POS) systems
* Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
* Promote the centres services and programs to customers and accept customer bookings and enrolments
* Develop and maintain good working relations with customers
* Promote and exercise good public relations at all times
* Opening/closing of the centre in accordance with security and safety procedures.
Skills & Attributes
* Positive, friendly, helpful and energetic work style
* Computer literacy, familiarity with software packages and point of sale systems
* Experience in the leisure industry is desirable.
* Current First Aid Certificate (Workplace Level 2).
* Current CPR Certificate.
* Blue card
Our centre is open between the hours of 5.30 am - 830 pm, therefore we would require the successful applicants to be flexible enough to work across these hours, Mon-Fri + weekend work.
Simply complete the application process by clicking the Apply Now button and we'll be in touch.
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
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