Join a Team Where Your Work Truly Matters
Home care means something different to everyone. At Wesley Mission Queensland, we care with a purpose. Our Community Aged Care team is more than just a workplace, it's a community built on compassion, dignity, and respect.
Why Join WMQ's Rostering Team for Community Aged Care
It is deeply rewarding and a chance to build genuine relationships, provide comfort and dignity to support our customers in maintaining their independence and quality of life. It is more than just care, it is about creating a warm, respectful and environment where every individual feels valued and heard. For those who are compassionate, patient, and committed to person-centred care, aged care work is not just a job, it's a calling.
Flexible roles – Choose from full-time, part-time, permanent or casual opportunities with hybrid (office/WFH) options.
Attractive Remuneration plus packaging benefits – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions.
Free and Secure Car Parking – No more paid parking Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.
Your Role as Rostering Coordinator
You will be responsible for planning and modification of client and staff schedules on a daily and recurring basis to ensure service needs are effectively resourced within the Community In Home Care Services and NDIS Community Support Services.
You'll empower individuals to live more independently, safely, and meaningfully by:
* Communicate with clients and stakeholders providing advice and information regarding services.
* Communicate with staff regarding shift changes, rostering and client service needs.
* Manage leave coverage with staff and Agency providers to ensure client services are met.
* Record, action and refer any complaints, compliments and feedback to appropriate personnel.
* Responsible for efficiently communicating, planning, coordinating and modifying all schedules in accordance with sound rostering principles and Enterprise Agreements.
* Data entry as required into ComCare, CRM and other systems as required.
* Ability to complete system reports to aid in operations and as directed by Senior Coordinator - Rostering.
* Ensure all communication and interaction with clients is respectful, empathetic and reflects WMQ values.
* Maintain a high level of discretion and confidentiality through all client and staff interactions.
What We're Looking For
* Demonstrated ability to schedule and coordinate rosters with minimal supervision and as part of a multi- disciplinary team.
* Demonstrated knowledge and experience communicating with aged care and people living with a disability.
* High level time management, problem solving and organisational skills.
* High level interpersonal, written and verbal communication skills.
* Proficient in Microsoft Office Suite. Experience using ComCare and CRM or other systems as required.
* Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
* Relevant probity checks required by legislation and WMQ Limited policy.
* Current Driver's Licence and willingness to travel for work
About Wesley Mission Queensland (WMQ)
Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.
WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Ready to Join Us?
Be part of something meaningful. Join a team that values you and the difference you make every day.
Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.
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