Case Manager page is loaded## Case Managerlocations: Nambour, QLD, Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 17, 2026 (29 days left to apply)job requisition id: R58154**The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.**# **Case Manager**## **Classification:**SCHADS Crisis Level 2## **Location:**Nambour Corps## **Status:**Full-time | Fixed Term (9‐month Maternity Cover)## **Note:**Travel to Gympie and Caloundra sites required## **About the Role**We're seeking a compassionate, skilled Case Manager to support individuals experiencing or at risk of homelessness across the Sunshine Coast and Gympie regions. You'll work in community settings, over the phone, and face‐to‐face, providing practical support that helps people stabilise their housing, strengthen their wellbeing, and move toward independence.This role is grounded in person‐centred practice, using trauma‐informed, resilience‐focused, child‐inclusive and strengths‐based approaches. You'll be part of a committed team delivering services that reflect the mission and values of The Salvation Army.## **What You'll Do*** Build strong, respectful relationships that empower clients and encourage self‐determination* Provide case management in line with TSA models and best‐practice standards* Offer brief interventions and immediate support to individuals presenting with homelessness‐related needs* Complete thorough assessments, including risks, needs and vulnerabilities* Develop collaborative case plans that address client goals and barriers* Support clients to access services, strengthen community connections, and advocate on their behalf when needed* Monitor progress, review plans, and adjust supports to ensure ongoing relevance* Maintain accurate, timely client records using TSA systems* Identify risks and escalate concerns promptly to supervisors or managers**What You'll Bring*** Tertiary qualification in Community Services, Social Work or a related field (degree preferred)* Experience in social services, including client assessment and case management* Strong communication and relationship‐building skills* Ability to work independently and as part of a multidisciplinary team* A current Driver's Licence* First Aid certificate (preferred)## What We Offer* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.* Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.* Flexible (add remote / hybrid / onsite / WFH if applicable) working arrangements.* Access to EAP and health & wellness initiatives incl Fitness Passport* Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)* Ongoing training and development opportunities that enhance on the job skills and proficiency.* Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.## How to applyIf you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.***Applications will close as soon as a suitable candidate is secured.******The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.******The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.******We value Integrity, Compassion, Respect, Diversity, and Collaboration.***At the Salvos, we believe in doing good that transforms lives and futures for the better.And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.**Mission, Vision & Values**The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by:* Caring for people* Creating faith pathways* Building healthy communities* Working for justiceWhen you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information.Check out how we're bringing some more good in the world.The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.### BenefitsOur employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.#J-18808-Ljbffr