We are seeking a talented eCommerce Specialist to join our dynamic team. This role offers an exciting opportunity for a highly motivated individual to drive the visual merchandising of our product range on our websites, while improving navigation and discoverability of products we sell.
The ideal candidate will have a strong understanding of consumer behavior and a passion for improving customer experience. They will be responsible for managing online visual merchandising in line with brand guidelines, building knowledge of categories, and conducting customer and competitor research to inform category merchandising decisions.
This is a challenging and rewarding role that requires excellent analytical skills, attention to detail, and the ability to multitask effectively. The successful candidate will be empowered to achieve positive outcomes and make a real impact on our business.
Key Responsibilities:
* Manage online visual merchandising in line with brand guidelines
* Build knowledge of categories and conduct customer and competitor research
* Analyze visitor browsing, purchasing behavior, and customer journeys across multiple channels, devices, and touchpoints
* Support data analysis to drive business and inform product strategies
* Partner with Purchasing, Marketing, and Engineering teams to support website improvement initiatives
Requirements:
* University Degree qualified in a relevant field (Marketing, Communications or similar)
* Experienced in Online Merchandising, Digital Marketing, Website Layouts, Category Management, or CX functions
* Possess exceptional analytical and problem-solving skills
* Highly organized and able to prioritize tasks effectively
What We Offer:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* The chance to work with a pioneering eCommerce company and contribute to its growth and success