Join to apply for the Customer Service Representative - Patient Support role at Hatch2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative - Patient Support role at HatchGet AI-powered advice on this job and more exclusive features.This is a Customer Service Representative - Patient Support role with Admission based in Sydney, NSW, AUAdmission --Role Seniority - juniorMore about the Customer Service Representative - Patient Support role at AdmissionCustomer Service Representative - Patient Support Casual Position | 3-Month Contract | In-OfficeThe Role Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission. This is a casual, inbound-focused role where you'll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.Key ResponsibilitiesHandle inbound patient calls regarding pre-admission queries and concernsGuide patients through preparation requirements and documentationMaintain accurate patient records in our healthcare systemCoordinate with clinical teams to ensure smooth patient transitionsProvide empathetic support while maintaining strict confidentialityWhat You'll NeedStrong communication skills and natural empathyAttention to detail and ability to multitaskComfortable with computer systems and learning new softwareUnderstanding of confidentiality requirementsWhat We OfferCompetitive casual hourly rateComprehensive training and ongoing supportOpportunity to make a real difference in patient careContract Details 3-month initial contract with potential for extension. In-office position.Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Admission team will be there to support your growth.???? Please consider applying even if you don't meet 100% of what’s outlined ????Key Responsibilities Handling inbound patient calls Guiding patients through preparation Maintaining accurate patient recordsKey Strengths️ Strong communication skills Attention to detail Comfortable with computer systems Multitasking ability Understanding of confidentiality requirementsWhy Admission is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.A Final Note: This is a role with Admission not with Hatch.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeContractJob functionJob functionOtherIndustriesInternet Marketplace PlatformsReferrals increase your chances of interviewing at Hatch by 2xGet notified about new Customer Service Representative jobs in Sydney, New South Wales, Australia.North Sydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoCustomer Service and Logistics SpecialistNorth Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSurry Hills, New South Wales, Australia 1 week agoCustomer Service Consultant - Inbound callsSydney, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia 3 weeks agoMillers Point, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$35.00-A$40.00 3 weeks agoSydney, New South Wales, Australia 13 hours agoCustomer Service Consultant (all genders)Wetherill Park, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoCustomer Service Representative - Sydney, AustraliaSydney, New South Wales, Australia 2 weeks agoMascot, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoClient Success Officer (12 Month Parental Leave Cover)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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