Technical Support Specialist
We are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will provide technical assistance to colleagues via phone and email, ensuring prompt and effective resolution of technical issues.
The ideal candidate has proven experience in IT support, strong troubleshooting skills, and familiarity with ITIL principles. You will have the opportunity to work from anywhere with internet access, while being part of a dynamic team.
* Key Responsibilities:
* Provide technical support to colleagues via phone and email
* Log and resolve technical issues
* Deliver excellent customer service
Required Skills and Qualifications:
* Proven experience in IT support
* Strong troubleshooting skills
* Familiarity with ITIL principles
Benefits:
* Flexible working arrangements
* Opportunity to work from anywhere with internet access
* Dynamic team environment