Customer Experience Champion
Job Description:
As a key member of our delivery team, you will be responsible for providing exceptional customer service while safely and efficiently operating a 3-tonne vehicle. This involves delivering and collecting parcels to ensure timely delivery, engaging with customers daily, and championing our company values in every interaction.
Key Responsibilities:
* Deliver outstanding customer experiences
* Operate a 3-tonne vehicle safely and efficiently
* Collect and deliver parcels within designated areas
* Ensure all deliveries are completed on time and to a high standard
* Maintain accurate records of deliveries and collections
Essential Qualities:
* Good driving history
* Well-presented appearance
* Experience in multi-drop environments
* Physical fitness
* Strong geography and local area knowledge
* Excellent communication skills
* Reliability and punctuality
Desirable Traits:
* Able to adopt a safety-first culture
* Reliable with a can-do attitude and willingness to go above and beyond for customers