Documentation Officer Job Description
The role of a Documentation Officer involves ensuring the accuracy and consistency of customer information and documents. Key responsibilities include:
* Performing identity checks to verify customer identification and adherence to regulatory requirements.
* Ensuring data integrity and accuracy when processing mortgage documents for customers.
* Maintaining open communication with brokers and colleagues to efficiently progress files.
To succeed in this position, applicants should possess:
* A strong analytical mindset for identifying key issues and developing effective solutions.
* A proven track record of delivering tasks with high accuracy and attention to detail.
* A proactive approach to seeking assistance and resolving challenges.
* Excellent time management and task prioritization skills.
* Prior industry experience combined with proficiency in data entry would be advantageous.
Suncorp Bank offers a range of benefits and support resources to promote a healthy work-life balance and provide tools for remote work. This enables employees to maintain flexibility whenever possible.