4 days ago Be among the first 25 applicantsAbout Fernwood FitnessAt Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends and self-love.Membership ConsultantAbout Fernwood FitnessAt Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends and self-love.We’re the leaders in women’s health and fitness and have been since 1989. From one small club in Bendigo, Victoria to over 70 clubs Australia-wide, plus in-club and online programs dedicated to empowering women to shine in all aspects of their lives.Fernwood is the only health and fitness destination for Australia women, being the club of choice for 80,000 women across the country, and we want you on our team.About The RoleWorking within an established team, you'll be the first point of contact for potential members, guiding them through our offerings and helping them find the perfect membership to achieve their fitness goals.Main Roles Include, But Are Not Limited ToBuilding strong relationships with potential membersHandling membership inquiries, tours and sign ups - ensuring every member feels welcome and empoweredProviding excellent customer serviceContributing to a positive, supportive environment for women.Promote and upgrade members to current in-club promotions and striving to reach KPIs.About YouPassionate about health and fitness with a strong understanding of membership salesCustomer focused with a commitment to delivering exceptional customer service.Organised, proactive and able to manage multiple tasks.Have a hands-on approach with a positive, can-do attitude.Have exceptional interpersonal skills and the willingness to learn and take up new tasksAbility to work over mornings, evenings and the occasional weekend.Current First Aid/CPR qualificationSkills & ExperienceExcellent customer service skillsProficient in managing inquiries, appointments and membershipsStrong communication abilities, both verbal and writtenExperience with operating phone systems and managing email correspondenceAbility to handle multiple tasks simultaneously in a fast-paced environmentAttention to detail and accuracy in maintaining records and client informationMembership Consultant experience is desirableCultureFernwood Fitness is built around community. We provide the resources and tools for women to share, grow and take care of one another - and that includes our employees.We regularly get together to celebrate, exercise, support each other and have a chat - we love a chat!There really is no health and fitness club like a Fernwood Fitness, and women know that.Our community of members and health and fitness experts is only getting bigger, and we love it.BenefitsSpecialised training and support - develop your leadership and business skillsFree club membership, access to the club to boost your healthy lifestyle, and discounted servicesInternal promotions are encouraged within our networkAn empowering women's exclusive community when you can shine, recognition of your skills, and coach for your new role.How To ApplyReady to be part of our success at Fernwood Fitness?Click APPLY now or contact Cathy Donati, Club Manager via ***************@fernwoodfitness.com.au or (03) 9758 7*** to discuss why this role is right for you.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHealth, Wellness & FitnessReferrals increase your chances of interviewing at Fernwood Fitness by 2xGet notified about new Membership Consultant jobs in Box Hill South, Victoria, Australia.Member Engagement Officers (full time and part time positions available)Melbourne, Victoria, Australia 1 week agoNoble Park, Victoria, Australia 1 day agoHome Services Customer Solutions Coordinator - ServicesSouthbank, Victoria, Australia 2 weeks agoClient Services Representative | AEC + Specialty Care MoorabbinMelbourne, Victoria, Australia 2 weeks agoAbbotsford, Victoria, Australia 2 weeks agoNotting Hill, Victoria, Australia 2 weeks agoSpringvale, Victoria, Australia 1 week agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 4 weeks agoSales and Customer Service RepresentativeMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 7 hours agoSouth Wharf, Victoria, Australia 1 month agoCustomer Insights Coordinator (Voice of the Customer Coordinator)Dandenong South, Victoria, Australia 1 hour agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 4 weeks agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 month agoSouth Wharf, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 days agoPort Melbourne, Victoria, Australia 1 week agoIntegrated Customer Experience ConsultantMelbourne, Victoria, Australia 5 hours agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoAlbert Park, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoDandenong South, Victoria, Australia 16 hours agoDandenong, Victoria, Australia 3 days agoCustomer Service Consultant - Inbound callsMelbourne, Victoria, Australia 2 days agoCustomer Support Agent, Tier 1 (Saturday to Wednesday)Melbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. 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