Job Title
A Senior Leadership Position to Drive Service Excellence.
We are seeking an experienced professional to lead our regional client services team, driving exceptional service delivery and outcomes for clients who are blind or have low vision. This is a fantastic opportunity for a senior leader to make a meaningful impact and contribute to the success of our organization.
About the Role:
The Regional Client Services Manager will be responsible for leading and managing a high-performing team to deliver personalized services that meet the needs of clients. Key responsibilities include operational management, strategic planning, and sound financial management.
Key Responsibilities:
* Lead and manage the regional client services team to achieve defined KPIs.
* Develop and implement strategies to foster client growth and retention.
* Ensure effective operational management, including budgeting and financial management.
Requirements:
* Qualifications in Business Management/Health or Community Services at graduate or post-graduate level (or an equivalent combination of relevant qualifications plus extensive experience).
* Leadership experience in managing teams to deliver services.
* Strong business acumen and financial management skills.
What We Offer:
* Generous salary packaging options.
* Flexible working arrangements.
* Exciting career paths.
* Exceptional professional development opportunities.