THE ROLE
We are seeking exceptional casual staff with Thursday to Sunday availability to join the dynamic team at Never Miss (Westfield Liverpool). As a casual employee, you will provide flexible support across various departments to ensure smooth operations during peak times. Your responsibilities will include customer service, inventory management, and merchandising, all contributing to a positive shopping experience. Adaptability and responsiveness are essential, as you may be called upon to cover shifts or assist in different areas of the store. Your contributions will play a vital role in enhancing customer satisfaction and supporting the overall success of Never Miss.
Key
**Responsibilities**:
- Customer Service: Engage with customers, offer product information, and ensure an exceptional shopping experience.
- Inventory Management: Assist with stock organization, restocking, and inventory checks.
- Merchandising: Maintain attractive product displays, aligning with company standards.
- Sales Support: Help process transactions and manage returns or exchanges.
- Team Collaboration: Work closely with team members to support daily operations and achieve sales targets.
- Cleanliness and Organisation: Ensure the store is clean and organized, enhancing the customer experience.
- Flexibility: Adapt to various roles and responsibilities based on store demands.
- Social Media & Content Creation: Assist in managing and growing our Instagram and TikTok presence by creating engaging content, including being comfortable on camera and participating in live or recorded videos.
Skills and Experience We Are Looking For
- Customer Service: Strong ability to engage with customers and meet their needs.
- Communication: Clear verbal and written communication skills for both teamwork and customer interaction.
- Adaptability: Willingness to take on diverse tasks and adjust to changing priorities.
- Team Collaboration: Experience working within a team to achieve shared goals.
- Problem-Solving: Ability to quickly identify and resolve issues effectively.
- Technical Proficiency: Basic familiarity with relevant software or tools.
- Attention to Detail: Commitment to maintaining high standards in all tasks.
- Previous Experience: Prior experience in footwear retail or similar roles is highly regarded.
Perks
- Flexible shifts supporting a healthy work-life balance.
- Employee discounts on exclusive products.
- Opportunities for growth and skill development.
- A friendly and creative work environment.
About Us
Welcome to Never Miss, your premier destination for limited-edition, rare, and exclusive sneakers, clothing, and accessories. We carry globally sought-after brands like Nike, Jordan, Yeezy, Fear of God Essentials, Geedup, Asics, Adidas, and New Era. With over 20 years of combined retail and sneaker expertise, our management team ensures you find exactly what you're looking for. Known for our stylish store aesthetics and signature teal logo, we pride ourselves on delivering exceptional service and authentic products. Whether you're after something unique or hard-to-find, Never Miss is the place to be.
**Job Type**: Casual
Pay: $21.38 - $31.74 per hour
Expected hours: 3 - 20 per week
**Experience**:
- Working towards sales targets and KPIs: 1 year (preferred)
- Retail: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person