Job Opportunity
This is an opportunity to make a meaningful impact by supporting individuals on their recovery journey after a motor vehicle accident. As part of our CTP Insurance Claims team, you'll play a vital role in helping people get back on track.
Key Responsibilities:
* Deliver compassionate, high-quality customer service that truly makes a difference.
* Navigate complex and rewarding challenges to grow your expertise.
* Guide customers through each step of their recovery journey.
* Thrive in a fast-paced, collaborative, and dynamic work environment.
* Manage end-to-end claims with the support and mentorship of experienced leaders.
Requirements:
* Experience in insurance claims or allied health (highly regarded).
* A strong customer-first mindset and a genuine desire to help others.
* Resilience and composure to support people during vulnerable moments.
* Confidence in decision-making and ownership of outcomes.
* Excellent active listening skills and the ability to guide customers with clarity and care.
* Solid computer literacy and adaptability to new systems and technologies.
What We Offer:
* Collaborative and supportive work environment.
* Ongoing training and development opportunities.