Key Role in Claims Management
The Return to Work Coordinator is responsible for overseeing the injury claims process, ensuring a safe and sustainable transition back to work for employees who have sustained injuries or illnesses.
* Claims Administration: Manage end-to-end injury claims and administer all health monitoring and pre-employment medicals.
* Compliance: Ensure full compliance with relevant legislation and regulations for all claims.
* Communication: Act as the primary contact for claims management, liaising with workers, medical experts, and external providers.
Return-to-Work Plans: Develop and implement effective return-to-work plans to facilitate safe and timely recovery.
Business Engagement: Proactively engage with the business through site visits and meetings to promote the RTW Coordinator role and review claims.
Required Skills and Qualifications
To be successful in this role, you will need:
* Proven experience in injury management and WorkCover claims, ideally within a self-insured environment.
* Strong understanding of relevant legislation and regulations.
* Proficient in Microsoft Office with excellent administrative and customer service skills.
* Highly organised, calm under pressure, with strong communication abilities.
* Ability to work independently, prioritise tasks, and hold a valid Australian driver's licence.
Benefits
This role offers:
* Competitive salary, comprehensive benefits, and clear career growth opportunities.
* Employee recognition programs, financial wellness support, and access to our in-house training academy.
* A supportive, high-performance work environment where your skills are valued, and your contributions are recognised.
What We Offer
We are committed to creating an inclusive environment where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents.