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Customer experience specialist

Melton
beBeeCustomerCentric
Posted: 31 July
Offer description

We are passionate about delivering exceptional customer experiences.


About the Role:

This role is responsible for providing personalized service by understanding customers' needs and recommending relevant products.


Key Responsibilities:

* Determine customers' needs and recommend suitable items
* Maintain up-to-date product knowledge to describe features accurately
* Upsell and cross-sell opportunities - inform customers about sales and promotions
* Consistently deliver outstanding customer service
* Demonstrate our values in every customer interaction

To succeed in this role, you should have excellent communication skills, be knowledgeable about products, and have a genuine interest in helping customers find what they need.

Additionally, you will have the opportunity to work with a variety of products and help customers find unique solutions to their needs.

In return, you can expect a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and knowledge.

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