Responsibilities
* Proactively managing assigned customers;
* Ensuring a superior level of customer service to facilitate client access to Medilaw's Independent Medical Exams and other Medilaw services according to the client's needs;
* Promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
* Delivering superior customer service & client liaison to our key stakeholders;
* Actively promoting new products/services to assigned existing clients.
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