Glitch Productions is seeking a proactive and organized Customer Service Manager in Sydney to enhance customer experience and oversee daily support operations. You will lead the Customer Service team, ensuring efficient resolution of customer inquiries and managing performance metrics. Key qualifications include experience with Shopify and familiarity with helpdesk systems. This role values empathy and accountability in a dynamic environment, offering flexible work arrangements and opportunities for team development.#J-18808-Ljbffr