Service Delivery Excellence Leader
We are seeking a seasoned Service Delivery Excellence Leader to drive our in-home aged care and transitional care services. This high-impact role involves designing and influencing the future direction of our organisation, shaping how services are delivered nationally.
Main Responsibilities:
* Operational excellence: Foster quality and effectiveness across our service delivery portfolio.
* Strategic growth: Expand our direct care model to ensure financial sustainability and alignment with our new model of care.
* Quality, safety & continuous improvement: Embed best practices and build service capability to meet evolving needs.
* Stakeholder engagement: Collaborate with multidisciplinary teams and stakeholders to deliver person-centred care.
About You:
* You have significant experience leading service delivery in aged care, community services, health or related sectors.
* You possess a deep understanding of person-centred care and its operational application.
* You have proven ability to lead teams through organisational change and service redesign.
* You hold strong knowledge of aged care funding frameworks, compliance, and quality systems.
Your Benefits:
* Lead a high-profile portfolio and drive innovation in the national home care landscape.
* Contribute to building a service that empowers older Australians to live well at home.
* Pursue flexible working arrangements and opportunities for professional development.