Are you a dynamic, versatile, and professional individual with a knack for delivering a memorable customer service experience?
Realmark is seeking a part-time receptionist to join our friendly team at our Leederville headquarters, working Monday to Friday from 9:30 AM to 2:30 PM.
About Realmark
At Realmark, we’re WA. We get you! We pride ourselves on being a West Australian owned and operated company with more 35 years of success in property.
When you join our team, you’ll be a part truly supportive culture that engenders continuous opportunities for growth and advancement, allowing you to achieve your personal best.
Realmark’s Values:
* To Achieve the best, we care the most
* We are progressive and creative
* We collaborate for success
* We are brilliant marketers
* We have fun
* We look after you
Key responsibilities:
* As the most visible, forward-facing position at Realmark’s headquarters in Leederville, the primary responsibility is to provide outstanding experience to Realmark’s customers, clients and team members.
* Greet visitors in a welcoming and professional manner.
* Handle incoming calls to Realmark’s Leederville-based businesses.
* Manage incoming and outgoing mail, as well as signing in and out of keys for properties.
* Primary liaison for tenancy contractors.
* Meeting room management; bookings and presentation.
* Oversee maintenance of office facilities.
* Ensure office is well-presented at all times.
* Maintain inventory of office supplies and company collateral.
* In-house training co-ordination.
* Co-ordinate reception cover timetables, provide adequate training to reception cover.
* Events assistance.
* Provide general administrative support to Leederville-based Realmark businesses.
Your qualities::
* Customer Service Focus: A genuine commitment to providing exceptional service and ensuring clients and guests have a positive experience is essential.
* Professionalism: A polished and courteous demeanor, representing Realmark with integrity and respect.
* Organisational Skills: The capability to manage multiple tasks effectively.
* Initiative: Proactively taking on tasks and responsibilities and identifying areas for improvement in the office environment can set a candidate apart.
* Attention to Detail: Being meticulous in maintaining the office appearance, setting up meeting rooms, and managing administrative tasks.
* Communication Skills: Strong verbal and written communication skills are vital for interacting with colleagues, clients, and guests.
* Technology Proficiency: Competence in using basic office software, such as Microsoft Office Suite, is important. Knowledge of office equipment and the ability to troubleshoot minor issues can be valuable.
* Adaptability: The ability to adapt to changing tasks and priorities, especially during events or unexpected situations, is critical in this role.
* Problem-Solving: The ability to identify and resolve issues independently or escalate them to the appropriate party is highly valuable.
* Team Player: Being able to work collaboratively with colleagues and support various departments is essential for success in this role.
* Confidentiality: Understanding the importance of handling sensitive information and maintaining the confidentiality of business matters is critical
* Real Estate Experience: While not essential, industry experience is desirable.
The successful candidate will be willing to learn new skills to advance their level of support.
What we offer:
This is an exciting opportunity to be part of a supportive, caring, and fun team. In addition to a competitive salary, Realmark offers you:
* A day off for your birthday
* Wellness days
* A library of learning material via the Realmark Learning Academy
* Annual company events
* Coffee on tap
* Proximity to restaurants and shops in the heart of Leederville
Apply now to join us on this journey!
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