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Service administrator

Cummins
Posted: 24 June
Offer description

DESCRIPTION

Reporting to our Regional Service Manager - Power Generation you will coordinate documents and gather and input data related to assigned administrative support duties.

You will make an impact in the following ways:

* Co-ordinate administrative requirement primarily with Power Generation Service team

* Create PO's for service team

* Processing invoices for service department

* Enter technician hours on jobs as required

* Administer Power Generation customer online portals and training requirements for the service team

* Open jobs for service team as required with support from Service Advisor

* Gather and maintain information in centralised databases

* Attend meetings as required internal and external

* Assist with project related administration including forward ordering of parts and equipment as required

RESPONSIBILITIES

Additional Information:

* 38 hour/week Mon-Fri

To be successful in this role you will need the following:

* Demonstrated administrative experience in Automotive, Construction or other Trade related fields.

* Experience of delivering first class customer service

* Demonstrate care and attention to detail

* Confident with Microsoft Office suite and working across different databases and systems

* A self-starter who is looking to who is happy to be the go to person for the team

* Positive, upbeat attitude and ability pick up things quickly

* Strong work ethic and result orientation

* Works well in a small group of people

QUALIFICATIONS

Critical Competencies:

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences .

Ensures accountability - Holding self and others accountable to meet commitments.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.

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