Care Coordinator (Community) - Aged & Disability
Right at Homeis a leading provider of qualityin-home care. Our mission is to improve the quality of life for those we serve ensuring the Right Care, Right at Home.We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability including NDIS participants. Our services help clients to remain safe and independent in their homes.
We are a fast growing, family owned business, that is seeking a highly positive, team player to join our Greater Logan office based in Shailer Park.
We areseeking an experienced, enthusiastic and highly motivated Care Coordinatorto coordinate, manage and administer the delivery of care services to our clients. Our clients are a mix ofHome Care Package,NDIS and Private Payacross all age groups.
This role is responsible for:
* Managing and coordinating services for home care package clients
* Deliver outcomes/goals for our clients based on their care/NDIS plan
* Monitoring HCP budgets for clients depending on level of Government assistance
* Work collaboratively with our clients to coordinate supports and services to improve their quality of life
* Conducting client care assessments and care planning with a person centred care approach in alignment with goals/outcomes and within budget restraints
* Understanding, managing and working within government contract requirements
* Supervision and management of Care Staff
* Schedule appointments and in-home services to appropriate staff based on discipline, availability and geographical requirements with our unique carer matching at the forefront of decisions
* Coordinate the provision of quality person centred care according to the client's needs, service/care plans and available funding in accordance with budget
* Building relationships with local stakeholders
* Positive attitude with the ability to work in an ever changing environment
* High emotional intelligence
* Rotating roster of weekday and weekend 'on call' with other staff members
Qualifications
* Either:
o Cert III/Cert IV (Aged/Disability Care) minimum 1 years experience in a co-ordination role OR
o Registered Nurse (RN) in community nursing 1-2 years with current AHPRA registration OR
o Enrolled Nurse (EN) in community nursing 1-2 years with current AHPRA registration
* Experience within the aged care/disability/mental health in community setting
* Understanding of Aged care & Disability standards and consumer directed care
* First Aid, current CPR and National police check
* Working with children Blue Card (or willingness to obtain)
* Drivers licence - Australia
* Reliable vehicle
* High level of computer literacy and understanding of technology
* Understanding of clinical governance and continuous improvement
* Possess a 'can-do' positive attitude and work well in a team environment
Preferred Skills
* Previous experience with rostering is highly desirable
* Experience with Microsoft Word and Excel
* An outgoing personality with high energy levels, good communication skills and personable telephone manner
* Ability to problem solve and think quickly under pressure
* Ability to multitask with a strong attention to detail while keeping calm and focused
* Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
* Excellent customer service skills with exceptional verbal and written communication skills
* Sound knowledge and understanding of home care services and guidelines
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