Do you have leadership experience in a small team coupled with a passion for empowering your team? Are you looking for an prospect to make an impact? Do you value customer service as the key to improving results? This may be the perfect opportunity for you!
About the Role
We are seeking a Branch Manager based out of our Canberra Airport Branch to join our team on a full-time basis.
As the Branch Manager you will be vital to the leadership and success of the company. You will ensure day-to-day operations run smoothly with a high standard of presentation within a customer focused environment. This role requires you to achieve business plans and meet targets across all areas of the car rental business through the effective leadership of your team. This includes developing key customer and supplier relationships, improving customer satisfaction, branch efficiency and cost effectiveness. Your responsibilities include, but are not limited to:
- Manage and monitor branch performance
- Employee training and development
- Set targets and manage performance in line with deliverables
- Customer service management
- Continual improvement of business practices
- Control expenditure and budgets for branch
- Maximise fleet utilisation within branch
- Ensure recruitment and onboarding best-practice
- Engage in business development initiatives
- Local business development and marketing
- Manage your fleet of car rental vehicles
About You
- Ability to identify and harness your team and individual's strengths
- Interpersonal skills and situational awareness with a natural ability to appropriately adapt both personal and leadership styles
- Developed organisational and time management abilities
- Excellent analytical and reporting skills
- Driven and takes initiative
- Strong written and oral communication
- Ability to effectively prioritise and execute tasks in a high-pressure environment
- Adaptable within a fast-paced changing environment
- Genuine passion and willingness to exceed customer expectations
Employee Perks
- Salary package + incentives & bonuses for KPI and location achievements
- Earned Wage Access - access your earned wages instantly between paydays
- Ongoing training and development - utilise our global network’s wealth of knowledge
- Employee and “family & friends” discounts on car rentals globally
- Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
- Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses
Must have valid Driver's Licence. Successful candidate will be required to provide a current Traffic History Report prior to commencement.
Job Types: Full-time, Permanent
Pay: From $70,000.00 per year
Advantages:
- Company car
- Employee discount
- Referral program
- Travel reimbursement
Experience:
- Retail management: 1 year (Preferred)
Licence/Certification:
- Driver Licence (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
📌 Branch Manager
🏢 Enterprise Rent-a-Car
📍 Canberra