Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert: Create Alert
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff worldwide across over 30 countries and distributes hearing healthcare and intelligent audio solutions in more than 130 countries.
In Australia, Audika operates over 350 clinics providing hearing services to valued clients. We aim to elevate hearing care on the healthcare agenda and improve the quality of life for people with hearing loss.
Responsibilities We are seeking a passionate customer service individual for the role of Clinic Co-Ordinator on a part-time basis (Wednesday - Friday, 8.30am-4.30pm). If you are interested in helping clients improve their hearing and quality of life, keep reading! This role is ideal for you. This pivotal role in each clinic contributes to clinic performance and enhances customer experience. We are looking for a compassionate, process-oriented, and purpose-driven individual with excellent organisational and customer service skills to help more people access better hearing.
You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing healthcare outcomes for our clients.
You will learn about our products, services, competitive advantages, and government funding programs. Using this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.
You'll be successful in this role if you have: Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health Experience working with an older demographic (preferred) Strong interpersonal communication skills and empathy to support clients on their hearing journey Higher School Certificate (HSC) or TAFE Qualification What's in it for you: Permanent part-time role in an established global organization Performance incentives Supportive hearing care team Professional development through clear career pathways and training MyRewards program offering discounts at over 300 retailers and services across Australia Online Wellbeing Centre providing activities, workouts, meditations, nutritional and financial advice for a healthier, happier life Employee Assistance Program Birthday and Christmas gifts Our Values: Audika is proud of its diverse and inclusive culture that respects all employees.
We are a team of professionals passionate about bringing sound to life and connecting clients through our hearing products.
We believe that our employees are the foundation of our success, guided by values that foster a supportive and encouraging environment where everyone can thrive and succeed.
We create trust! We are team players! We develop innovative solutions! We maintain a can-do attitude in everything we do. About Audika Group The Audika Group is the hearing care division of Demant, with over 3,500 clinics in 25 markets worldwide. Joining our team means working in an inspiring, motivating, and highly international environment, collaborating with diverse countries, cultures, and perspectives alongside dedicated colleagues.
#J-18808-Ljbffr