About Reemoon-China
We are a multinational corporation headquartered in China, specializing in R&D and manufacturing of cutting-edge fruit & vegetable electronic sorting machines. Our innovative sorters grade fruits based on multiple criteria, including weight, color, shape, size, blemishes, and internal quality metrics.
With over two decades of independent research and development, we have pioneered advanced international standard core technologies, enabling us to offer competitive products at attractive prices compared to European counterparts.
Our Expertise
Reemoon offers a comprehensive range of technologies tailored to meet the diverse needs of small-scale production lines and large-capacity commercial operations requiring sophisticated technical support.
About the Role
After-Sales Engineer
This role is ideal for an individual passionate about machinery and automation, with a passion for solving complex problems in fruit sorting equipment. As an After-Sales Engineer, you will be a key technical resource and strategic partner for our clients, working closely to ensure successful installation, commissioning, repair, inspection, maintenance, and ongoing optimization of our products.
1. Perform regular maintenance, inspections, and servicing of company-delivered equipment.
2. Handle equipment installation, acceptance, and on-site operation training for new clients.
3. Provide on-site support for major projects.
4. Serve as the primary technical contact, troubleshooting and resolving complex issues.
5. Conduct regular follow-ups with clients to monitor equipment performance and address service needs.
Your Qualifications
* Bachelor's degree in Mechanical Engineering, Automation, or a related field.
* Previous experience as an After-Sales Engineer or similar role.
* Extensive experience with automated production lines, especially in fruit sorting equipment, bottled beverage packaging lines, and logistics automation systems.
* Excellent communication and presentation skills for conveying technical information effectively to non-technical audiences.
* A problem-solving mindset focused on delivering customer-centric solutions.
Requirements
* Ambition for career growth and flexibility to work overtime if necessary.
* Ability to travel to client sites as required.
* An Australian permanent residence permit and eligibility to work full-time without restrictions.
* Possession of a valid Australian Forklift License.
* Chinese language proficiency is preferred.