Champion Excellence in Support Services
We are seeking a dedicated individual to fill a full-time, permanent role as an Administration Assistant. In this position, you will play a meaningful and long-lasting impact every day for the people we support and our legal teams.
* Key Responsibilities:
* Provide administrative support to our legal team by optimising the use of internal systems to process information.
* Cultivate strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members.
* Apply your keen eye across general filing, indexing medical records, requesting documents, processing expenses, photocopying, mail management, and archiving management to spot opportunities for improvement.
* Respond to inbound calls, couriers, and emails from clients, preparing new client documents, and ensuring they feel looked after, supported, and heard.
* Assist with preparing matters for conference and hearing, including collating briefs to Counsel and experts, legal searches, preparation of court and legal documents, and general correspondence.
* Proactively provide chargeable and non-chargeable support to our Legal team with general administrative duties, in order to obtain maximum compensation for clients, from file opening to closure.
* Requirements:
* Prior experience in administration or business support.
* Accurate typing skills with intermediate Word & Excel skills.
* Keen eye for detail in document management and collation skills.
* Excellent communication skills both verbally and in writing.
* Naturally empathetic and a resolute passion for helping people, especially those who have undergone trauma.
* Recognition and value for the importance of your role in being the gateway to support our clients.
* Ability to work between office hours 8:15am - 5:00pm, Monday to Friday.
About Our Organisation
We stand up for the rights of everyday Australians, creating a place for you to thrive.
* Connect and be yourself: Enjoy the benefits you need, working with authentic people.
* Challenge and grow: We're not perfect, but together, we're unstoppable.
Our organisation is humble yet relentless, always striving to do better. We're looking for someone who shares our values and is passionate about making a difference.