Role Overview
We are seeking a skilled and experienced Campaign Consultant to join our team. In this role, you will be responsible for developing and executing cross-channel communications through SmartCOMM to enable personalisation and relevance at scale.
Key Responsibilities
* Lead the design, development, and implementation of customer communications management (CCM) solutions across multiple channels.
* Create email layouts and templates with use of Smart Components within Smartcomm Platform.
* Design, deliver, and execute communication campaigns with a focus on scalability and efficiency.
* Develop, test, and deploy advanced templates and workflows for personalised customer campaign communications.
Requirements and Qualifications
To be successful in this role, you will need:
* Sound knowledge of SMARTCOMM (Thunderhead) Suits of Products – Advanced Template Designer (Business Content Studio and Admin), Data Modeler (Business Object Studio), Review Now, Interview Now, and Dashboard.
* Good knowledge about Thunderhead/Smart Communication APIs.
* Ability to create XML data schema and their mapping to business data objects.
* Proficiency in design software such as Adobe Photoshop, Illustrator, and other creative tools.
* Excellent organisational skills with the ability to manage multiple projects and prioritise tasks effectively.
* Strong written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders.
* Strong analytical and problem-solving skills, with the ability to address and resolve technical and content management issues.
What We Offer
We offer a competitive salary and benefits package, including:
* Health benefits for everyone who works at Bupa.
* Support for professional development and career growth.
* A dynamic and fast-paced work environment.
Why Join Us
We are a forward-thinking organisation that values innovation and collaboration. If you are a motivated and experienced individual looking for a new challenge, we would love to hear from you.