Company Vision & Values
Our Mission: Live the Trade by providing productivity to the tradesperson and being the champion for the retailers enabling them to drive increased profits and performance.
Our Vision: To bring the strength of the OX to every tradesperson through passion, design, and a relentless pursuit of innovation. Our tools will be instinctively recognized as TOUGH. DYNAMIC. DIFFERENT. OX is the extra man on site.
We have a strong workplace culture underpinned by our values:
* One Team: alone we're great, together we're extraordinary.
* Social Responsibility: for the future of our people and environment.
* Ownership: foster a culture of trust, respect, and results.
* Challenge & Innovate: the faster we learn, the faster we evolve.
* Customer First: at the forefront of everything we do.
Company Story
Since 1974 we have been delivering high‐quality, professional tools to the general construction, framing, masonry, tiling, and drywall trades. Our company has grown steadily based on the quality of our products and our determined pursuit of service and innovation excellence. We are currently the fastest growing tool brand globally.
Our commitment to research and development is combined with a willingness to listen to the people who depend on our tools every day. By relentlessly researching and introducing new materials and new features, we are proud to say we have positively impacted the lives of professional contractors.
Position Description
The National Account Manager is responsible for driving revenue growth across assigned national accounts, delivering on sales targets, managing pricing and promotions, and executing Joint Business Plans. The role ensures accurate forecasting, product availability, and strong in‐market execution through cross‐functional collaboration with Supply Chain, Marketing, and Sales. It also drives targeted campaigns, supports new product success and underperforming range improvement, maintains key customer relationships, and upholds professional, compliant business practices.
Roles & Responsibilities
* Deliver monthly and annual revenue growth targets for assigned National Accounts.
* Identify and develop new opportunities within assigned National Accounts.
* Manage National Account pricing strategy and promotional pricing periods.
* Work in alignment with Supply Chain/Operations teams to ensure availability of supply to meet demand requirements for assigned National Accounts.
* Update Master Business Plans weekly, monthly, and quarterly to ensure accurate revenue forecasts.
* Build and maintain Joint Business Strategy Plans for assigned National Accounts, including Promotional Activity Planners.
* Manage quarterly business reviews with assigned National Accounts.
* Conduct monthly reviews of individual state/territory results by key account group and store to ensure strategies are implemented at ground level.
* Support the field sales team in driving effective QBRs with key groups within dedicated National Accounts.
* Be responsible for developing relationships across all levels of business partners.
Marketing And Product
* Build campaigns for National Account promotional periods and events to maximise revenue growth opportunities and deliver NPD success.
* Work closely with the marketing team to deliver tailored campaigns that achieve sell‐through targets.
* Assist in new product planning and provide market intelligence to support R&D product development.
* Review product sales and implement strategies to drive growth in underperforming products or ranges.
* Communicate marketing assets for NPS and promotional campaigns to maximise digital growth opportunities.
General Organisational Duties
* Understand and maintain confidentiality relating to all business activities, particularly financial and customer/supplier information.
* Be accountable for your movements.
* Maintain appropriate protocols when interacting with staff, customers, and suppliers.
* Cultivate relationships with vendors and partners.
Skills & Experience
* Proven track record with a minimum of 5 years in the Hardware / Retail channels.
* Driven transformation, change management, and demonstrated ability to scale processes.
* A strategic mindset and ability to balance short‐term needs with longer‐term vision.
* Strength in analytical and strategic thinking with a passion for data.
* Excellent communication and interpersonal abilities – can work at all levels of the organisation.
* Ability to lead a team – developing, coaching and mentoring fellow team members.
* Ability to hold a team accountable to execute against quality standards.
* Lead by example and be a role model to the wider organisation.
* Strong communication, coaching and feedback skills.
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