Job description
Agency Department of Health Work unit Division of Emergency Medicine
Job title Business Support Officer Designation Administrative Officer 4
Job type Full Time Duration Ongoing
Salary $77,344 - $88,179 Location Darwin, Palmerston
Position number 50679 RTF 346031 Closing 26/04/2026
Contact Officer Katrina Hewitt, Clinical Nurse Manager at
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=346031
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
Provide confidential executive support service to the Nursing Director Operations in the Division of Emergency Medicine and business
support services for the senior Nursing team including administrative tasks relating to the Patient Care Assistant workforce.
Context statement
The diverse team of qualified clinical staff including senior and junior medical officers, nurses, allied health professionals and administrative
staff in the Division of Emergency Medicine deliver high quality 24/7 services to the community at Royal Darwin and Palmerston Hospitals.
Key duties and responsibilities
1. Provide high level administrative assistance to the Nursing Director Operations including calendar management, document creation
and meeting secretariat.
2. Provide high level administration support to the recruitment, education and training of PCA staff within the Division, monitoring the
essential training and ensure records are maintained and entered into relevant databases.
3. Assist in the development and implementation of workforce management solutions, including, cyclic roster creation, management
and transferral of data between systems.
4. Establish appropriate networks, maintain good communication and interpersonal relationships with internal and external stakeholders.
5. Process accounts for payment via government systems, preparation of service documents, records and information management,
filing and office support.
6. Provide assistance to other divisional business support officers and senior Nursing team when required.
7. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in
order to ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Demonstrated ability to provide consistently high-quality administrative support in an efficient, highly confidential and mature manner
within designated timeframes.
2. Proven experience in working for a manager and/or an executive team providing secretariat support to committees including the
distribution of papers and minute taking.
3. Demonstrated written and verbal skills with an ability to communicate effectively with people of diverse cultures and health
professionals in a respective and sensitive manner.
4. Extensive knowledge in computing systems including word processing, spreadsheets, email, records management, database and major
business systems and the ability to use or learn computerised hospital and workforce systems.
5. Proven ability to develop, maintain and provide advice on procedures for administrative processes such as procurement, credit card
management travel and records management.
6. Ability to work independently and unsupervised with proven ability to maintain standards during periods of high workload activity,
particularly accuracy and attention to detail.
7. Demonstrated skills in engaging and negotiating with a range of stakeholders to achieve mutually acceptable solutions where
competing priorities exist.
Desirable
1. Experience in website or SharePoint management.
2. Experience in a health care setting.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.