Summary As a Senior Digital Support Engineer, you will play a pivotal role in delivering high-quality IT support across Service Stream's national operations.
This senior-level position combines service desk leadership with deep technical expertise in End User Computing (EUC) and digital workplace technologies.
You'll be the primary escalation point for complex technical issues and will drive strategic improvements to enhance user productivity and satisfaction.You'll be part of a collaborative, agile delivery team, based out of our Welshpool Office in WA.Please note this is a 12-month fixed term contract.
About the Role Lead the resolution of complex and high-priority IT incidents, acting as the senior escalation point.
Provide Level 2 and Level 3 support for end-user devices (Windows/macOS) and mobile platforms (Apple