About the Role
This opportunity is available at two levels, depending on experience: Senior Team Member or Assistant Manager. Both roles are hands-on and customer-facing, involving day-to-day retail operations, processing transactions, merchandising, and delivering a high standard of customer service. At the Assistant Manager level, you will support the Store Manager with daily operations, lead and coach team members, contribute to performance outcomes, and help ensure the store runs efficiently and in line with company standards. This role is well suited to an experienced supervisor or emerging leader looking to step into a more senior position. The store trades Monday to Saturday only, offering excellent work-life balance with no late nights, Sundays, or public holidays.
Skills & Experience
* Experience in retail, customer service, hospitality, trades, or service-based environments
* Confident communicator able to engage with a diverse customer base
* Strong service mindset with an interest in retail operations
* Ability to explain products or services clearly and professionally
* For Assistant Manager level: previous leadership or supervisory experience
* KPI-focused with a commercial and results-driven approach
* Availability to work a Monday-Saturday roster
Benefits & Rewards
* Competitive salary package, negotiable based on experience
* Performance-based incentives and bonus opportunities
* Stable retail hours supporting work-life balance
* Small, supportive team environment with hands-on leadership
* Clear development and internal progression pathways
* Full training provided to ensure long-term success
Location: Exciting opportunities Specialty Retail Rockhampton • Rockhampton QLD
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