Job Title: Banking Relationship Specialist
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A dynamic role awaits you as a Banking Relationship Specialist where you will play a vital part in delivering exceptional customer experiences by meeting their diverse banking needs.
This is an exciting opportunity to make a meaningful impact in people's lives, whether it's assisting customers with inquiries, educating them about our online platforms or recommending products and services that best suit their needs.
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* "Deliver win-win solutions for our bank and our customers.">A key aspect of this role is developing an expert understanding of customers' current and future goals, designing solutions that meet their needs, objectives and interests.
* "Keep up with constant change." Educate and support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
* "Guide customers through personalized lending solutions."> Explore tailored personal loans and credit card options, helping customers achieve their goals.
* "Be a lifelong learner." Bring your brilliant mind and we'll help you take your career to the next level with on-the-job training and other learning opportunities.
* "Build connections." A new role at the bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way.
Key Responsibilities:
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* Exceptional customer service delivery.
* Sales results through solutions that truly meet customer needs.
* Confidence to communicate with new and existing customers face-to-face and over the phone.
* Ability to quickly build relationships and rapport with customers and colleagues.
* Eagerness to understand and share what makes our organization different.
* Drive for collaboration - teamwork is crucial for achieving our goals.
Benefits:
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* Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
* Take your learning to the next level through our corporate university 'Learning Platform'.
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Why Work With Us?
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* We're making things happen, impacting the lives of our customers and communities. You'll know your work directly benefits those you serve.
* Want to be valued and recognized? Join a team that genuinely appreciates you – and gets more diverse every day.
* Career opportunities abound, with flexible policies and a team that believes in you.