A leading customer communications platform is seeking a Technical Support Specialist to join their Voice Quality squad. This role involves investigating complex telephony and network issues, ensuring call reliability, and collaborating with engineering teams. The ideal candidate should have strong VoIP support experience, understand call routing, and possess excellent communication skills. A competitive salary package, including a bonus, is offered, along with a strong focus on team spirit and work-life balance.#J-18808-Ljbffr