Customer Experience Leader
A dynamic and fashion-forward retailer seeks an accomplished Customer Experience Leader to spearhead the delivery of exceptional customer service and drive sales growth in a high-performing retail environment.
The ideal candidate will have previous leadership experience, a passion for delivering outstanding customer experiences and proven skills in communication and KPI achievement. They will enjoy benefits like opportunities for career advancement and ongoing training to further their expertise.
The successful candidate will be responsible for:
* Developing and implementing strategies to drive sales growth and improve customer satisfaction
* Leading a dedicated team to achieve business objectives and deliver excellent customer service
* Maintaining store appearance and product displays to create an engaging shopping environment
* Managing inventory levels and stockroom organisation to ensure efficient operations
* Providing exceptional customer service and resolving customer complaints in a timely and professional manner
* Implementing visual merchandising strategies to drive sales and improve brand image