About the role
We are seeking a skilled and friendly Medical Receptionist to join our team at the East Melbourne Eye Group. This is a part-time position based in our clinic in East Melbourne. As the first point of contact for our patients, you will play a vital role in ensuring a positive and professional experience.
What you'll be doing
* Greeting and welcoming patients to the clinic, both in person and on the phone
* Scheduling and managing patient appointments
* Handling patient inquiries and providing excellent customer service
* Maintaining accurate patient records and medical files
* Assisting with administrative tasks such as billing, invoicing, and data entry
* Coordinating with the clinical team to ensure smooth patient flow
* Promoting a positive and professional image of the clinic
What we're looking for
* Previous experience as a Medical Receptionist in a specialist clinic (preferred but not essential)
* Strong communication and interpersonal skills with the ability to interact with patients, clinicians, and other staff members
* Excellent organisational and time management skills with the ability to multitask
* Proficiency in using Zedmed software
* Understanding of medical terminology and procedures
* A genuine interest in the healthcare industry and a commitment to providing high-quality patient care
What we offer
At the East Melbourne Eye Group, we are committed to the well-being and professional development of our employees. We offer a supportive and collaborative work environment, competitive remuneration, and opportunities for career advancement. We also provide ongoing training and development to ensure our team is equipped with the latest skills and knowledge.
About us
The East Melbourne Eye Group is a leading provider of comprehensive eye care services in the local community. Our team of experienced ophthalmologists and optometrists are dedicated to delivering the highest quality of patient care, using the latest technology and techniques. We are committed to creating a welcoming and inclusive environment for both our patients and our staff.
If you are interested in this exciting opportunity, please apply now.