Overview
Probiotec is a leading provider of contract manufacturing and packing services in the pharmaceutical sector, offering high-quality prescription and OTC products and a range of filling and packing services across multiple sites in Australia. The group employs over 1000 people nationwide and is focused on quality, innovation and customer service.
About the Role
The Warehouse Manager is responsible for leading and optimising warehouse operations to ensure the safe, efficient, and accurate receipt, storage, and dispatch of goods. The role provides strong leadership to the warehouse team, maintains compliance with regulatory and company standards, and drives continuous improvement initiatives to support operational excellence and business growth.
Direct Reports:
Forklift & Warehouse Operations Team
Despatch Team
Inventory Control Team
Other warehouse staff as assigned
Key Qualifications & Experience
Proven leadership, supervisory and team management skills
Strong organisational and planning skills, with the ability to prioritise in a fast-paced environment
Experience managing large warehouse operations (600+ pallet movements daily)
Proficient in Microsoft Office (Word, Excel, Outlook) and ERP systems (SAP B1 experience highly desirable) and Produmex WMS
In-depth knowledge of GMP, QA, OH&S;, and Quality Management System requirements
Solid communication and interpersonal skills to liaise across departments and with external providers
Analytical and problem-solving skills with a proactive approach
Ability to drive continuous improvement and implement best practice warehouse processes
Current Forklift Licence (advantageous but not essential)
Key Responsibilities
Leadership & Team Management
— Lead, coach, and develop warehouse staff to ensure high performance and engagement; allocate tasks and resources; conduct performance reviews, manage KPIs, and implement training and development plans; recruitment and onboarding of new staff with compliance to induction and training requirements
Warehouse Operations
— Oversee inbound and outbound logistics, receiving, put-away, storage, and dispatch; ensure inventory accuracy through stock control, cycle counts, and stocktakes; manage SLOB products; maintain GMP, QA, OH&S;, CoR and QMS requirements; maintain a safe, clean and well-organised warehouse; manage pallet accounts and assist in transfers dispute resolution
Process & Performance Management
— Own warehouse KPIs (inventory accuracy, DIFOT, stock integrity, cost efficiency, safety); identify and implement process improvements; ensure documentation and labeling compliance; manage issues related to slow-moving, obsolete or damaged stock; coordinate with Customer Service, Production, and Operations; manage bookings with transport providers; provide timely reporting
General
— Ensure equipment is maintained and used safely; contribute to policies and cross-functional initiatives; undertake other duties as directed by Management
Qualifications & How to Apply
Applicants should be eligible to work in Australia and have relevant experience in a warehouse management role. Specific forklift licences held will be considered. This position may require interaction with various departments and external providers.
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