Company DescriptionLinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.Job DescriptionAt LinkedIn, our approach to flexible work is centred on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.We are looking for a Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our Public Sector customers. You will be responsible for helping our customers effectively engage withoursolutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your client’s best interests in mind and act as their internal advocate to ensure they are set up for success.ResponsibilitiesResearches customer’s business and prepares thoughtful questions and insights in advance of customer meetingsAsks layered, open-ended questions to understand and clarify customer’s objectives and challenges beyond surface-level detailBuilds relationships with multiple stakeholders (vertically and horizontally) across the customer’s organisationShifts communication style and content to fit the needs of different stakeholdersLeads with solutions, not products, when making recommendations aligned with customer objectivesSells with integrityDrives customer decision-making by achieving a shared vision and proactively considering the value propositions that tie all stakeholders togetherThinks commercially and applies business acumen when crafting and negotiating commercial agreementsUses data and insights to support investment recommendations or overcome customer objectionsProactively mitigates churn risk by adopting a smart, customer-centric approachEngages customers throughout to confirm and clarify the value and adapt a strategy when needed to optimise ROIDrives customer growth by proactively identifying opportunities to deliver greater customer valueApplies business acumen in account planning by considering economic, industry and company factors with a customer-centric lensMaps all key stakeholders in an account to assess the strength of the account relationship and create an account outreach strategyAgrees to joint accountability with colleagues and cross-functional teams for optimal customer successPractices humility and asks for help from colleagues when faced with a challenge or unknownIs disciplined in territory and account planning, forecasting, and quota attainmentFollows best practices when using CRM and other sales tools in order to manage the sales and buyer cyclesQualificationsBasic Qualifications3 + years of applicable sales experiencePreferred QualificationsBA/BS degree or equivalent in a related fieldExperience with HR softwareExperience with SaaS opportunities and Salesforce.com platformExperience selling IT solutionsKnowledge of software contract terms and conditions with the ability to create fair transactionsExperience carrying a revenue target with the ability to develop compelling strategies that deliver resultsExcellent communication, negotiation and forecasting skillsDemonstrated ability to find and manage high-level business in an evangelistic sales environmentAbility to gather and use data to inform decision making and persuade othersAbility to assess business opportunities and read prospective buyersAbility to orchestrate the closure of business with an accurate understanding of prospect needsAbility to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitorsSuggested SkillsCollaborationCommunicationForecastingAdditional InformationGlobal Data Privacy Notice for Job CandidatesPlease follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
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