**Job Description**:
As a customer-obsessed service professional, you will deliver exceptional levels of sales and service to support customers via face-to-face interaction and inbound/outbound calls with everyday banking enquiries, account openings and/or processes while balancing team, customer, risk and performance outcomes.
**Key Responsibilities:**
* Deliver outstanding customer service that drives customer satisfaction and first call resolution
* Provide timely and accurate information on everyday banking enquiries, account openings and processes via telephone and/or online channels
**Required Skills & Qualifications:
* Exceptional communication skills with the ability to listen, build trust & ask the right questions to exceed customers' expectations
* Able to work in a collaborative team environment with sound understanding of compliance requirements
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This role is ideal for an individual who is adaptable to change & ambiguity with experience in using technology. A willingness to work collaboratively as part of a balanced team culture that prioritizes people, customer outcomes, risk management & performance results. The successful candidate will be able to convey clear messages through effective communication & interpersonal skills
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Benefits
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Working at Our Organization Offers You:
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• flexible remote working arrangements, •'s comprehensive wellbeing program enabling healthy work-life balance, resources supporting your career growth &' Employee Network offering diverse inclusive workplace',
1.. Additional benefits include tools providing flexibility - all these benefits come together making us an attractive option for job seekers.