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About Optus
Optus is more than just a telco – we're a team of passionate and supportive people defining the future of service excellence, creating extraordinary customer experiences.
With over 6,000 team members, we foster a community that thrives on challenge, collaboration, and support, offering flexible working arrangements and growth opportunities.
Role Overview
We are seeking a conscientious Assistant Store Manager to join our Toowoomba team.
You will work alongside the Store Manager to deliver excellent customer service, lead and develop your team, and ensure smooth store operations.
Key Responsibilities
Lead and motivate: Inspire your team to achieve their best and deliver outstanding customer experiences.
Manage store operations: Ensure the store is welcoming, organized, and energetic.
Customer service: Resolve inquiries with patience and professionalism, leaving customers satisfied.
Support training: Assist with onboarding new team members and provide ongoing development.
Ideal Candidate
Experience in retail and innovative practices
Exceptional customer service skills
Strong problem-solving abilities
Results-oriented and collaborative mindset
Benefits
Competitive salary: $80,000 + super and commissions
Employee discounts and retail partner benefits
Development programs with industry-recognized micro-credentials
Diversity and inclusion initiatives
Wellbeing support services
Flexible working arrangements
Additional Information
We encourage applicants who may not meet 100% of the criteria to apply, as we value growth and development.
We are committed to diversity and equal opportunity, supporting individuals from all backgrounds and with various needs.
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