Senior Administration Officer - Admissions
Job no: 505491
Work type: Fixed Term, Permanent
Location: South Brisbane
Categories: Administration
About the role
Mater Private Hospital Brisbane is seeking experienced Senior Administration Officers to join the Mater Private Admissions Team. We currently have three opportunities available: one maximum term contract until August (38 hours per week), one permanent part time (36 hours per week) and one permanent part time (32 hours per week).
The roles operate on a 7-day roster, including public holidays, with shifts between 5:30am and 8:30pm. We require full availability for shifts.
This is a pivotal frontline role that anchors the smooth operation of a busy clinical environment, supporting patient flow, operational efficiency, and high-quality care delivery. You will work collaboratively with clinical and administrative teams to ensure every patient experience is seamless, professional, and patient‐centred care.
Responsibilities
* Providing outstanding customer service to patients, families, and stakeholders
* Updating patient demographics in IPM to ensure accurate and timely discharge documentation
* Processing patient transfers and discharges, including preparing clinical forms
* Supporting clinical staff with high-level administrative assistance
* Maintaining confidentiality and handling sensitive information with professionalism
* Ensuring patient records are accurate, current, and well maintained
* Assisting senior staff and team members as required
* Using initiative and solid judgement to solve problems when procedures aren't clearly defined
About you
* Experience in providing medical administration support would be an advantage
* The ability to utilise time management and organisational skills
* Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
* Excellent customer service and interpersonal communication skills
* Ability to organise and prioritise work effectively within a busy, fast‐paced, demanding environment
Benefits
* Increase your take‐home pay with generous salary packaging options, including meal and entertainment benefits
* Grow your career with access to industry‐leading training and professional development through Mater Education
* Wellbeing support through our Employee Assistance Program and on‐site pastoral care teams
* Access a range of health and wellbeing services with a corporate discount on private health insurance
* Exclusive discounts across dining, retail, travel, accommodation
* Stay active with unlimited access to discounted gyms via the Fitness Passport program
* Convenient, discounted on‐site parking
* Enjoy great food with reduced prices at our campus cafés and coffee spots
* Join Queensland's Largest and Most Innovative Not‐For‐Profit Healthcare Team
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.
Applications close: Sunday 10th May 2026.
We are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‐employment checks (criminal history, working rights, medical and working with children checks).
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