About Us
At Advance Lifts, we’re more than just a lift services company — we’re a fast-growing team built on reliability, teamwork, and exceptional customer service.
We work closely with our clients to deliver efficient, high-quality lift maintenance and repair solutions across a wide range of sites and facilities. As our company continues to grow, we’re looking for motivated people who want to grow with us.
At Advance Lifts, your work is valued, your ideas are heard, and there are genuine opportunities to build a long-term career within the business.
The Role
We’re looking for a highly organised and proactive Service Coordinator / Administrator to become a key part of our operations team.
This is a fast-paced and rewarding role where no two days are the same. You’ll play an important part in keeping our technicians, clients, and service schedules running smoothly while helping deliver outstanding service across the business.
Key Responsibilities
* Managing incoming calls and directing enquiries to the appropriate teams
* Scheduling and coordinating service jobs with clients and technicians
* Raising purchase orders (POs) for suppliers and subcontractors
* Monitoring service schedules and ensuring all jobs are allocated correctly
* Liaising with field technicians to support daily operations and problem-solving
* Maintaining accurate job records and service data within internal systems
* Ensuring servicing and maintenance tasks are completed on schedule
* Following up outstanding invoices professionally and efficiently
* Keeping invoicing current, accurate, and up to date
* Assisting with general administration duties as required
About You
You’re someone who thrives in a busy environment, enjoys staying organised, and takes pride in getting things done properly.
We’re looking for someone who is:
* Highly organised with excellent time management skills
* Reliable, proactive, and able to take ownership of tasks
* Confident working in a fast-paced environment
* Resilient under pressure and solutions-focused
* Professional with strong verbal and written communication skills
* Comfortable using computers and administrative systems
* Detail-oriented with strong problem-solving abilities
* Eager to learn, grow, and contribute to a positive team culture
Preferred Experience
* Previous experience in a coordination or administration role
* Experience using Simpro or similar service management software (highly regarded)
What We Offer
* Career growth opportunities within a growing company
* A supportive and team-focused workplace culture
* Ongoing training and development
* Competitive salary based on experience
* A stable role with long-term opportunities