Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired.
We're seeking a standout Venue General Manager to lead our much loved Windsor Yo-Chi. Right in the heart of one of Melbourne's busiest, most vibrant precincts. Filled with good vibes and often lines out the door
Lead from the front, create exceptional guest experiences, and run the venue smooth as swirl. Inspire and grow a strong team, champion quality and safety, and take full ownership of your venue's performance and results. If your driven by empowering people, building high performing teams and making real impact, we want you on our team.
What You'll Be Doing
* Lead by example - deliver outstanding guest experiences and set the standard for your team.
* Coach & inspire - motivate and develop your team to perform at their best.
* Drive standards - uphold excellence in service, quality, safety, and presentation.
* Financial accountability - manage labour, COGS, and P&L to deliver strong results.
* Build culture - recruit, train, and retain top talent, fostering a positive, high-performing team.
* Community focus - connect with the local area through events and partnerships to grow the Yo-Chi love.
Why Yo-Chi?
* Competitive salary + quarterly bonuses - your results and leadership are recognised and rewarded.
* Give back together - enjoy 2 paid volunteer days each year to make a difference with your peers.
* Career acceleration - we're not just opening venues, we're developing leaders.
* Flexible roster - Both day and night shifts.
* Free Yo-Chi every shift (plus generous discounts) - CHI-LICIOUS
* Culture worth sticking around for - team dinners, activities, and connection at the heart of everything we do.
* Wellbeing first - access to our Happiness Hub for wellness, learning, and support.
* Booming brand energy - be part of one of Australia's fastest-growing hospitality groups.
Who we're looking for:
* An experienced leader in hospitality or retail, ideally with high volume or multi-site management experience.
* Confident in managing financial performance (labour, COGS, budgets, P&L)
* Energetic, resilient, and motivated to grow with Yo-Chi.
Ready to make a real impact? Apply today and take the next step in your leadership journey at Yo-Chi Windsor
Want to get a feel for what we're about? Check out our website, follow us on Instagram @iloveyochi, or swing by a venue and soak up the vibes
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