1 month ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Work at RadformationCancer rates increase year after year, yet high-quality care is not universal.
By automating and standardizing the treatment planning workflow, Radformation aims to create a system where any patient anywhere can receive the same high-quality care.We strive daily to reduce cancer's global impact and help save more of the 10 million lives it claims each year.
Our unwavering commitment is to deliver reliable, high-quality, automated solutions that allow clinics to standardized care for every single person in need.Technical Support Physicist, APACRemote Position - APACRadformation specializes in Radiation Oncology workflow automation.
Our solutions save clinics time, eliminate planning errors, and enable them to design the optimal treatment for their patients.Job BriefWe are looking for a highly motivated individual who has a passion for radiation therapy and enjoys a dynamic, fast-paced work environment.
The Technical Support Physicist will bring their upbeat personality to this role to solve problems with customers, troubleshoot errors and issues clinics are experiencing, and install software.
The Technical Support Physicist will assist clinics by identifying solutions and will work with engineers to improve the software.
As the Technical Support Physicist, you will develop relationships with clinics and incorporate feedback into creating clinics' dream products.
With your clinical background, you will have the ability to improve efficiency in Radiation Oncology clinics throughout the APAC region.Responsibilities Include:Install software with clinics remotely and guide initial setupWork with clinics to understand their issues and provide a solution independently and/or with the help of the programming teamCoordinate with the success team to identify clinics that need help troubleshootingShare feedback with the engineering team and communicate customer needsAnswer installation questions and work with clinics' IT departmentsImplement RadMachine at clinics by developing QA templates and customizing clinics' settingsAbilities:Enthusiastic about learning new technologies and sharing them with the healthcare communityThrives with a dynamic schedule and constant learning environmentExcels at multi-tasking and managing multiple projects simultaneouslyMaster of treatment planning and radiation oncology clinical workflowAbility to maintain a positive attitude in a rapid-paced and ever-changing work environmentStrong organizational skills and ability to work independentlyHighly motivated to help clinicians improve their workflowExcellent communication skills, both written and oralOpen-minded personality and welcoming of ideas and feedbackRequired Experience:Minimum 5 years experience as a clinical physicistExperience with Radiation Oncology Treatment Planning Systems and DICOM ModalitiesStrong experience supporting clinical applications and their infrastructure: client/server/storage/networkExperience in performing and analyzing daily, monthly, and annual radiation oncology machine QAStrong critical thinking skillsExceptional communication skills and fluent in EnglishAbility to multitaskPositive attitude and a passion for excellence in patient carePreferred Experience:5+ years experience as a clinical physicistExperience with multiple treatment planning systemsExperience with pythonCustomer service experienceWhat makes us so RAD?
We take care of our people!
Radformation offers top-tier medical, dental, vision care for employees and their families.
Each role comes with our 401(k) & employer match vest immediately and you'll never have to stress about taking the time you need with self-managed PTO.
We support our growing RAD families with generous parental leave, along with additional part-time work to help transition back into the swing of things.
We are a fully remote team and while we may be apart, virtual events, yearly retreats and a collaborative work environment keep us close and connected.Cancer transcends any individual differences we may have.
That's why at Radformation we celebrate diversity and are committed to creating an inclusive environment for all employees.
We are proud to be an equal opportunity workplace and an affirmative action employer.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Analyst, and Information TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Radformation by 2xGet notified about new Physicist jobs in Australia.Gold Coast, Queensland, Australia 4 days agoParramatta, New South Wales, Australia 4 days agoApplication Specialist, RaySearch AustraliaWe're unlocking community knowledge in a new way.
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📌 Technical Support Physicist - Apac
🏢 Radformation
📍 Cairns