Overview
Corefleet operates a network of branches across WA, QLD, NSW & VIC and provides light commercial vehicle rental, lease, including set-up and maintenance, for the mining, oil and gas and civil construction sectors.
What we offer
- A competitive salary package
- Eligibility to participate in an annual incentive scheme
- Access to employee benefits account including discounts on groceries, electronics and more
- Access to Employee Assistance Program
- Access to an annual Health and Wellbeing reimbursement program
- Permanent full-time position - Monday to Friday
- Company uniform
- Great team setting
Role
We are looking to appoint a Rental Coordinator at our Moranbah Branch who will be the primary day to day point of contact for all customer requirements. Reporting to the Branch Manager, the key responsibilities and requirements are as follows.
Responsibilities
- Ensure superior customer service is achieved
- Monitor, track and organise fleet availability on a daily basis
- Complete all pre and post-rental procedures
- Ensure the contract paperwork is accurately completed
- Inspect returned vehicles and complete necessary reports
- Discuss damage and missing items with the customer and resolve matters before finalising the contract
- Liaise with the National Sales team for major customer interactions and transactions
- Perform administration duties as required
Qualifications & Experience
- Previous experience in customer service, hospitality & tourism or administration
- Excellent communication skills
- Ability to learn, understand and effectively sell the products and services of the business
- High attention to detail
- Sound computer literacy skills
- License to drive manual vehicles (C class)
- Knowledge of the vehicle industry and/or rental industry would be advantageous
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
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