Join to apply for theCustomer Service Managerrole atDrakes Supermarkets
Location: Drakes Mini Grange, Adelaide, South Australia, Australia
About the role
The successful applicant will be given the opportunity to treat the department as if it were their own business.
They will be given the flexibility to tailor the service to meet the specific needs of the customers within the local area.
Responsibilities
Significant front end and POS knowledge
Unparalleled commitment to customer service
Experience in leading and managing teams
Accurate team rostering
Passion and enthusiasm, with a very "hands on" approach
Excellent communication skills
Ability to liaise with both team members and management
Ordering and cost control expertise
Strong leadership and delegation skills
Ability to coach, train and performance manage team members
Commitment to work health and safety standards
Qualifications
Display a passion for customer service
Express a positive "can do" attitude
Problem solve
Lead by example
Motivate a team
Communicate effectively with management, employees, customers and external stakeholders
Work Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Retail Groceries
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