Retail Sales Assistant Role
This role is ideal for individuals who have a passion for retail sales and customer service.
* Taking customer enquiries in store and over the phone, investigating and helping customers solve problems related to therapy equipment, providing setup, ongoing support and equipment to ensure therapy is maintained at a high standard, fitting customers for masks and recommending appropriate masks based on training provided.
* Providing customers with advice on the safe and effective use of their medical equipment, selling new or additional services over the phone with follow-up on trials and testing results to ensure sales conversion.
Responsibilities:
* Maintaining good condition of the retail premises and displays, handling payments, balancing float and banking, accountable for both trial and sales stock - managing stock levels and reordering stock as required.
Requirements:
* Previous experience in a busy retail or customer service role, providing caring and outstanding reception duties to customers, maintaining compassion and remaining calm under pressure.
* A strong customer service focus that is always looking for the best outcome for the individual, strong and adaptable communication skills, active listener with the ability to find solutions to customer concerns and issues.
What We Offer:
* We provide comprehensive training - we look for a great attitude and someone eager to learn, job satisfaction knowing you are making a difference, benefits such as an employee assistance counseling line to support our team's mental fitness.