EA – Supporting General Manager & Head of See yourself in our team CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Do work that matters This exciting role offers the opportunity to provide high level administrative support to the Crew Lead Self Service Experiences and the Head of Direct Lending within our Customer Service Direct Team. You will ensure their time is managed effectively by working in partnership with the executive including pre-empting their needs, managing the Executive’s demanding schedule, and act as a key point of contact to ensure smooth day-to-day operations are met. Your responsibilities will include but are not limited to: Diary & Email Management – Oversee a busy schedule, prioritising commitments and ensuring seamless daily operations Gatekeeping & Communication – Manage correspondence, filter requests, and maintain strong relationships with key stakeholders Travel Coordination – Arrange detailed domestic and international travel itineraries Expense management – Accurately tracking, processing, and reporting expenses, ensuring financial compliance Meeting management – Prepare agendas, reports, presentations and arrange meeting room bookings Event management – Arranging events/functions/offsites/team building events Stakeholder Management – Act as a trusted liaison between the External and internal/external contacts Establish and maintain strong, effective, strategic and appropriate working relationships within business partners, EAs and other stakeholders Risk management – Provide HR support and assist with recruitment requests, staff exits, onboarding / offboarding, and adhering to the Group’s policies and procedures Provide ad hoc administrative support to the wider team We're interested in hearing from people who have: Previous EA experience supporting similar level Executives of a similar size organisation A proactive working style with ability to pre-empt needs and take initiative to get things done Exceptional attention to detail and Superior skills in Microsoft Office suite A high level of discretion and confidentiality Ability to build relationships, is highly personable with excellent communication skills Ability to manage workflow, priorities, work well under pressure and be flexible High level of pragmatic professionalism – face to face, over the phone and through correspondence If this sounds like you, apply now! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 29/06/2025