Join to apply for the Client Services & People Manager role at Michael Page1 day ago Be among the first 25 applicantsJoin to apply for the Client Services & People Manager role at Michael PageGet AI-powered advice on this job and more exclusive features.Fun, collaborative and down to earth cultureCareer progression from day oneFun, collaborative and down to earth cultureAbout Our ClientOur client is a well-established professional services organisation operating within a collaborative and structured environment.
They are known for their commitment to excellence in delivering tailored support solutions.Job DescriptionIn this dynamic role, you'll lead the delivery of exceptional client services while managing core people functions across the business.
Your ability to build strong relationships with internal teams and external stakeholders will be key to your success.
You'll guide operational excellence and employee engagement with a proactive, solutions-focused mindset.Champion a high-performance culture by nurturing positive relationships across employees, contractors, and clients.Lead the design and implementation of people policies and processes including onboarding, offboarding, payroll, and HR systems.Act as a trusted advisor to management, employees, and clients (including barristers), offering expert guidance on people-related matters.Manage employment contracts and oversee the full employee lifecycle in collaboration with the General Manager of Client Services and Finance.Review and refine remuneration structures, incentive programs, and performance management systems to align with business goals.Drive strategic workforce planning, recruitment, supplier engagement, and agency partnerships.Build strong connections with internal teams and external partners to ensure seamless service delivery.Support financial planning and practice support recovery through effective budget oversight.The Successful ApplicantA Successful Client Services Manager Should HaveProven experience in a client services or people management role within professional services.Tertiary qualifications in Business, Human Resources, or a related field.Strong leadership skills with the ability to motivate and guide teams effectively.Excellent communication and interpersonal abilities.Demonstrated problem-solving skills with a client-focused approach.Familiarity with secretarial and business support processes.A proactive and results-oriented mindset.Knowledge of relevant industry standards and regulations.What's on OfferOpportunity to lead and grow a high-performing team in Melbourne.Work within a well-established professional services organisation.Collaborative and supportive workplace culture.Career development opportunities in secretarial and business support.If you are an experienced Client Services Manager looking to make an impact in the professional services industry, this is your chance to shine.
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Contact: Leasha AdawayQuote job ref: JN-082025-6806640Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInformation Services, Human Resources Services, and Financial ServicesReferrals increase your chances of interviewing at Michael Page by 2xSign in to set job alerts for "Client Services Representative" roles.Melbourne, Victoria, Australia 2 weeks agoGladstone Park, Victoria, Australia 1 week agoBranch Customer Service - Epping Area - Expression of InterestHoppers Crossing, Victoria, Australia 4 days agoNoble Park, Victoria, Australia 1 week agoBorrowBox Content and Solution AssistantCremorne, Victoria, Australia 1 month agoCustomer Service and Accounts AdministratorBlackburn, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoClient Services Administrator Port Melbourne, VICPort Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$37.13-A$37.13 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMount Waverley, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoSecretariat Officer, APS5, Executive Office (EA2025/134)Melbourne, Victoria, Australia 1 week agoMornington, Victoria, Australia 6 hours agoMelbourne, Victoria, Australia 1 week agoNotting Hill, Victoria, Australia 1 week agoSouth Morang, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoCustomer Solutions Coordinator - Home Services (6-month contract)Southbank, Victoria, Australia 6 days agoBraybrook, Victoria, Australia 1 month agoKeysborough, Victoria, Australia 3 weeks agoCustomer Service - Accounts Administration Melbourne - Northern SuburbsMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 33 minutes agoMelbourne, Victoria, Australia 2 days agoAdministration Officer - Vehicle Acquisitions & TransfersMelbourne, Victoria, Australia 3 days agoWe're unlocking community knowledge in a new way.
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