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Relationship manager

Brisbane
Computershare Australia
Posted: 15 June
The role
Location

Brisbane, Sydney or Melbourne.

Overview

In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace.

Issuer Services (CIS) is a dynamic division within Computershare, dedicated to delivering exceptional administrative solutions to our Issuer Services clients and their security holders.

The CIS Front Office team plays a pivotal and highly valued role, with a dual focus:

  • Building lasting partnerships – You'll develop and nurture strong relationships with existing clients, ensuring their needs are consistently met through responsive, high‐quality service that makes a real difference.
  • Driving business success – You'll contribute directly to Computershare's commercial performance, helping to enhance financial outcomes, improve operational efficiency, elevate service quality, and deliver outstanding client satisfaction.

This is an opportunity to be part of a team where your impact is visible, your relationships matter, and your contributions help shape both client success and business growth.

Role

As a Relationship Manager, you'll be a vital part of our Client Relations team, working closely with senior leadership to deliver exceptional services that directly support Computershare's growth and success.

In this highly impactful role, you'll be at the heart of the client experience, strengthening relationships with key clients while ensuring their needs are met with responsive, high‐quality solutions.

You'll combine relationship management with project delivery, providing day‐to‐day specialist support while leading initiatives that enhance the overall client journey.

Responsibilities
  • Build and nurture long‐term relationships with existing clients.
  • Deliver high‐quality, responsive service that meets client needs and business outcomes.
  • Identify and pursue opportunities to add value for clients.
  • Lead initiatives and projects to improve the client journey, coordinating activities and managing priorities.
  • Maintain commercial awareness and ensure delivery of client satisfaction while adhering to company policies and best practices.
  • Work closely across internal teams to secure seamless delivery and keep initiatives on track.
Qualifications
  • Strong client‐first mindset with proven ability to build trusted relationships.
  • Excellent communication and commercial awareness skills.
  • Organisational and project management capabilities.
  • Proactive, solutions‐focused, and collaborative; able to thrive in a fast‐paced, client‐focused environment.
  • Attention to detail and commitment to quality.
Benefits
  • Flexible work arrangements to support work/life balance.
  • Health and wellbeing rewards tailored to support you and your family.
  • Salary investment in company shares with company contribution.
  • Recognition awards, team events, and opportunities to invest in your future.
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