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Sales and operations leader

Tamworth
beBeeCustomerCentric
Posted: 11 July
Offer description

Key Leadership Role

We are seeking an exceptional individual to fill the position of Store Manager. This role presents a fantastic opportunity for someone who is passionate about leading and developing teams, driving sales growth, and providing exceptional customer experiences.

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About the Job

The Store Manager will be responsible for managing all aspects of the showroom, including sales performance, team development, and customer satisfaction. They will lead by example, motivating and empowering their team to achieve their goals and targets.

This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six.

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Responsibilities

* Drive Sales Growth: Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved.
* Lead and Develop Teams: Maximize showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews.
* Recruit and Onboard: Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines.
* Maintain Compliance: Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control.
* Create a Great Customer Experience: Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience.
* Analyse Data and Develop Strategies: Analyse sales data and market trends to develop strategies for increasing sales and profitability.
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Requirements

* Leadership Skills: Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets.
* Effective Communication: Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours.
* Sales and Business Acumen: Proven track record of delivering successful businesses that operate within a consultative selling environment.
* Product Knowledge: Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range.
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Benefits

* Competitive Salary: Uncapped commission rates with a realistic OTE of £55k.
* Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge.
* Flexible Working: Our hybrid working model offers the best of both worlds, balancing office and home life.
* Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period.

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