About Our Organization
We strive to foster a world where people and communities thrive.
Our mission is to enhance the financial well-being and sustainability of our customers.
We offer a rewarding career in an innovative, fast-paced, and collaborative environment.
Job Description:
You will be responsible for providing our customers with a seamless experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
* Provide our customers with a seamless experience
* Be part of a collaborative team
* Act as a role model and peer coach to deliver the best possible customer experience
* Contribute to a significant uplift in customer engagement and advocacy
Required Skills and Qualifications:
To succeed in this role, you'll need:
* Exceptional customer focus - retail experience is an advantage
* Experience in being a user and promoter of technology
* Ability to multi-task and highly adaptable to change and ambiguity
* Willingness to work in a collaborative team environment
* Sound understanding of compliance
* Excellent communication and interpersonal skills
Benefits:
You'll have the opportunity to work in a dynamic environment, collaborate with a talented team, and make a real impact on our customers' lives.
What We Offer:
We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.