About Us
We are an established, proudly Australian-owned homewares brand with a passion for helping customers create beautiful, functional living spaces. With over 30 years of history, we've built a trusted reputation for style, quality, and service – and we're only just getting started. With an expanding retail footprint, strong e-commerce growth, and exciting brand developments ahead, now is the perfect time to join our journey.
The Role
As our National Retail Manager, you will be the strategic and operational leader of our retail network across Australia. You'll play a pivotal role in driving sales growth, shaping the customer experience, and leading a high‑performing team across our national store portfolio. This is a hands‑on leadership role where your passion for retail excellence, commercial acumen, and people‑first mindset will shape the next phase of our retail evolution.
* Lead and inspire a team of Store Managers across a growing network of stores.
* Drive sales performance, profitability, and operational standards across all retail locations.
* Develop and execute the national retail strategy in line with the company's vision and goals.
* Foster a customer‑first culture, ensuring an exceptional shopping experience in every store.
* Deliver on KPIs and sales targets while identifying opportunities for process and service improvements.
* Partner with Buying, Marketing, and eCommerce teams to ensure alignment of in‑store execution with brand campaigns and product launches.
* Oversee new store openings, refurbishments, and expansion planning.
* Lead the training, coaching, and development of retail leaders to build internal capability and succession planning.
* Champion innovation in retail technology, merchandising, and team engagement.
About You
* Proven experience as a Retail Manager in an area, state, or national role, or similar multi‑site leadership role.
* Strong track record of delivering sales growth and operational excellence across multiple stores.
* Inspirational people leader with a passion for developing high‑performing teams.
* Strategic thinker with commercial insight and retail agility.
* Exceptional communication and stakeholder management skills.
* Ability to thrive in a dynamic, growing environment.
* Willingness to travel regularly and engage with store teams nationally.
* Be part of a family‑led, values‑driven business with a loyal customer base and expanding footprint.
* Shape the next phase of our retail evolution – your voice will matter.
* Work with a passionate leadership team committed to innovation, sustainability, and people development.
* Enjoy generous staff discounts, car allowance, and a supportive, down‑to‑earth culture.
Ready to Apply?
If you're ready to lead with heart, inspire excellence, and make your mark on a growing brand – we'd love to hear from you
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